In my 20 years at Stouse in many job capacities, I have come to learn that there will always be new and unusual request for products and custom quotes. They are what keep my day interesting and my brain always thinking. Sometimes, our customers will get into a groove of ordering a specific type of product from us and forget about the rest of our product line. It never ceases to amaze me when you start talking about a products that you have produced for years and you hear “I didn’t know that you produced that!” Never be afraid to ask Stouse about a special request from your customer.
Do you want fries with that? You can hardly go through a drive-thru in America without hearing this age old phrase. Up-selling is not a new idea, but one that is often overlooked. Once you realize you can make more money by helping customers identify additional needs, and then satisfying them, you can earn more sales with your existing customer base. Do your customers know all of the products that you can offer? Using Stouse sales sheets as a checklist when calling on a customer can help you to identify all of your customers' needs and we are here to help you fill them!
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